The perfume I received from Scentmatchers not only didn't smell anything even remotely close to what I was trying to duplicate, but it actually smelled bad. I don't even want to ask a friend if they want it, it smells that bad. I wouldn't advise trying this company,...Read more
My fiancée and I cannot believe how awful this perfume is that we received from Scentmatchers. He was trying to surprise me with a scent I love that was a limited edition at Anthropologie (Chant du Bois by Le Labo fragrances.) What we received is something that smells...Read more
My initial order was satisfactory; I wore the requested fragrance so long ago (40 yrs. or so) I couldn't really tell if it was exactly the same or not, I felt the original Civet was a little more earthy, but I was still happy with whatever it was you recreated, so when...Read more
Last year I ordered a match for Coty Imprevu. What I got was nowhere near that scent and smelled more like Coty Muguet. Unfortunately I waited too long to send it back and the return process was not user friendly. I will never use this company again and would not recommend.
Short Review on May 29, 2016
by anonymous #856256
Having issues? Contact the BBB (better business bureau) they have the authority to promptly handle the situation (most of the time in your favor)
I recently ordered perfume from this company and was so excited to have my favorite fragrance back. The excitement was short lived because this perfume STINKS and smells NOTHING like the original. Like other reviews, it smells like cheap old lady perfume. Complete waste of money!
Avatar Coty Cologne Review
by anonymous #772144
Ordered Avatar by city received an old church lady perfume without a vague resemblance of the correct fragrance or even a man's cologne. So 8f you're going for your grandma's purse as a cologne go for it.
Although the website states it matches scents from obtained samples, the cologne I received smelled nothing like the original. I actually had to throw it away because it was rather offensive smelling. To the companies credit, they did suggest a 50% refund, claiming...Read more
My signature fragrance all through college was mary chess heliotrope. When I came across Scentmatchers I was thrilled. So I took a chance and ordered. However, I am really disappointed as your heliotrope is nothing like the original. The original was a cross between...Read more
The scent I received was not a match to Mandarin Santal by Victoria Secret. Your service, pay security, timely response to my shipment were all very pleasant and professionally handled. My order came quickly and I appreciate that. I have a small amount of the...Read more
i had difficulty with my atomizer...it wouldn't spray. i wrote them an e-mail just so they would be aware of the situation. they replied immediately saying they would send me a new one. within a few days, i had the new one in my hand and a BIG SMILE on my face! :) i...Read more
Scentmatchers Latonia, Kentucky
- Matched my scent
- Willingness to satisfy
#673157 by anonymous
I ordered a perfume called Magnifique. When ordering, it showed a bottle of Magnifique . The order I received is not Magnifique, it is a fake. I cannot get a phone number to call and see about getting a refund and sending back the fake perfume. The perfume that was ent...Read more
Received a strong old lady perfume. I ordered a light scent called into the blue. By Escada. They must have just put 20 of their worst smells together and shipped it out. I'm am so disappointed I can cry. Especially because it is very hard to find. Impossible I guess.Read more
I've spent the past 7 years searching for a fragrance I'd love as much as Mary Kay's discontinued Acapela with no success. Then I found this site. My order arrived today and it is wonderful! They got it right and I have my favorite fragrance back! They have my...Read more
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