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Hello, Thank you for contacting us. We are very sorry if our reproduction did not completely live up to your expectations. Our scent experts gave it their best shot from the sample they could obtain; perhaps the sample they used was off. We would like to offer a few...
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Product
#1163834 by anonymous
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They said they had a match for my discontinued fragrance Om by Gap. What I received was a strong sweet flowery dime store scent which is terrible. Did they even smell the original? Or even read the description? The base notes of OM are incense, musk, sandalwood and...
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Product
#1163544 by anonymous
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I wanted to order from Scentmatchers to surprise my sister at Christmas with her favorite (discontinued) scent: Tribe by Coty. I was told it could be matched so I placed the order. Shipping was fast, which is a plus. She just opened her gift at our family Christmas...
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Anonymous
Smapier

I was totally going to buy Tribe by Coty from them. So glad I looked up reviews first!!!!

1.0
#1154779 by anonymous
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Scentmatchers - Ordered maji noire smelled nothing like the original

Scentmatchers
by anonymous #1163032
Im keeping it because it too much trouble for me to send back. My advice...do not order.
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Scentmatchers - Very Dissatisfied

Scentmatchers
by anonymous #1149869
1.0
Details
Product or Service Quality
I was to receive s match for Victoria Secret Very Sexy Hot. When I received it, it not only didn't smell remotely close, it smelled awful. Like a combination of cat urine and old lady perfume. And apparently was supposed to be personally labelled. No label on mine. Wasted 60.00 Has me wondering if all of these positive reviews are legit. Want my money back!
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Scentmatchers - Sprayer sticks & leaks

Scentmatchers
by anonymous #1143042
The spray button sticks, and when I can get it to work it sprays back into my hand. Also it smells a little better than just water....hardly any scent at all. I would like a refund/replacement.
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Scentmatchers - Dissatisfied with perfume smells nothing as I remembered!

Scentmatchers
by anonymous #1142133
It does nit smell like New West by Aramis, I want to return it and be refunded. It smells terrible!
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I received my order today the scent match was Mary Kay Intrigue, the match wasn't even close to what Intrigue smells like, Intrigue is not a floral scent, the scent I got was between floral and bug spray. REALLY! I am so totally disappointed. Scent Matchers is not...
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Product
I didn't like
  • Perfume aweful scent
  • Fact that they lied
  • Not a match to original
#1145170 by Nock
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I ordered Bodacious from Scentmatchers because it was something my deceased daughter always gave me. But when I received my order it was NOTHING like what I ordered. The smell was so bad I had to shower right away. I want my money refunded!!!! I ordered a big and small...
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1.0
Product
I didn't like
  • Fact that they lied
  • Not a match to original
  • Scent i recieved
#1142487 by thorn941
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i spent a lot of money to get the cody wild musk oil perfume!!! i also got the lotion and the carry in the purse bottle!!! i sprayed the bottle 1 time it was not cody wild musk oil smell at all!!! it was a sickening smell and i could not get it off me and it stayed on...
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Anonymous
M.Dertien

I've ordered from Scent Matchers before and was very pleased with what I got (Escada).... going to order again!

LJHEARTPARFUM
LJHEARTPARFUM

Really? You spent $90 for Coty (you spelled it wrong, too) Wild Musk, and you can buy it online or at Walmart for $10 or less. I think yours is a bogus post!

Product
#1137140 by anonymous
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I ordered KL, Karl Lagerfeld for women, a clean spicy scent. What I received is a heavy cloying floral scent that is just awful. I have scrubbed my wrists multiple times and can't get rid of the scent that is now giving me a headache. I have no idea what they used but...
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1.0
Product
I didn't like
  • Perfume aweful scent
  • Not a match to original
  • Nasty scent i received
#1112585 by anonymous
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I just received my order for Benandre by Ben Rickert, absolutely aweful, I'm really considering looking into reporting this company. But the Sad thing about it is look like everyone has been ripped off. need to start a class action are something, I'm really looking...
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1.0
I didn't like
  • Perfume aweful scent
#1100739 by anonymous
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I ordered a cologne just a little over a year ago. Received it a short time afterwards. The bottle had my name printed on it in black ink that smeared and rubbed off immediately upon removing it from the box. When I sprayed the product on my wrist, there was zero, as...
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Anonymous
Nancy Caggiano

I recently received my cologne, & it is just OK. The sprayer button seems to be stuck a bit and when it does work it leaks onto my hand.

1.5
Product
I didn't like
  • Product was a scam in that it had zero scent
#1092676 by anonymous
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Contact Scentmatchers

Mailing Address:
Scentmatchers.com
10417 Fribourg Drive
Reed City, MI 49677
Phone:
(800) 859-9878
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The bottle of colored water I received was absolutely scentless, and I paid these ***-artists $60+ shipping thinking that I would be able to give my wife a scent that she had used when we got married almost 50 years ago. It was listed by this shyster company, but the...
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1.5
Product
I didn't like
  • Product was a scam in that it had zero scent
#1059997 by Chuck_2017
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