Contact ScentMatchers Customer Service
ScentMatchers Phone Numbers and Emails
Toll-Free Number:
-
(800) 859-9878
Customer Service:
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(800) 221-3363
ScentMatchers Email:
ScentMatchers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ScentMatchers is 8008599878. 96% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 3 minutes.
People call ScentMatchers mainly because of request for information, product/ service, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ScentMatchers is 8008599878. 96% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 3 minutes.
People call ScentMatchers mainly because of request for information, product/ service, shipping and delivery.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact ScentMatchers is Support@Scentmatchers.com.
Contact Information
ScentMatchers Website:
ScentMatchers Help Center:
Corporate Office Address:
Fax:
Summary of ScentMatchers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ScentMatchers?
Request for Information Question:
- “Order status of recent purchase”
- “About an order”
- “Received my order but don’t know how to use?”
Shipping and Delivery Question:
- “Trying to find a package”
- “Product NOT delivered”
Product/ Service Question:
- “When will my order arrive”
- “I order a bottle of perfume and it smells nothing like what it is supposed to smell like?”
Activation/ Cancellation Question:
- “Unsubscribe”
Payments and Charges Question:
- “Please stop my payments every month”
Account Question:
- “They are over charging my account”
Refund Question:
- “Refund status”
Website/ Application Question:
- “No response via email and tried number on website to no avail.Bight $100 worth Ife perfume.No receipt email,no tracking number, absolutely nothing Chose a perfume from the list in order to not waste time matching scents.Will report to the BBB as well”
Return/ Replace Question:
- “Not satisfied and no return call from customer service”
Other Question:
- “Resolution”
- “Would like to call to order”
- “Re,-try Private Life by Sears again”
Compare ScentMatchers Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
