This is a copy of mycomplaint to Scentmatchers: Purchase Date: 2/23/2017 10:13:06 AM GMT Store: Scent Matchers Order ID: BQ0PXxxxxxx I was so disappointed to receive my "matched" scent from your company. I asked for Gucci No 3 and I understood it may not be exact. It...Read more
It took 3 weeks to recieve the cologne i paid for. It was a brand and scent they did not have listed. When it was still around it only cost at most $5, but i loved the smell so much id do anything to get it. They said 2 weeks to recreate the new smell from scratch....Read more
I love Givenchy Organza Indecence and was promised a scent match, nothing could be further from the truth. The perfume I purchased smelled nothing like the scent I ordered and it felt sticky on my skin. Pretty gross actually. I will say when I wrote them and complained...Read more
Scentmatchers - Love love LOVE!!
by anonymous #1130811
I love my perfume!! They recreated Caesars Palace "Ferentina" for me. Oh my gosh!! I love it! It's closer than I ever dreamed it could be. I'm so happy! I've missed my favorite perfume....
Scentmatchers - Wonderful!
by anonymous #1109650
I ordered a fragrance which my dad purchased for me for Christmas many years ago and am thrilled!!! The memories this brings back are so sweet!!! I love it!
Scentmatchers - Exact Match!
by anonymous #1106565
They matched a men's cologne from the late 60's...Dante. I received it in a timely fashion, in a beautiful designer glass bottle. I could not be more happy that my "much younger" husband gets to wear this amazing scent! Worth every "scent" LOL
Scentmatchers - Bobby Jones Review fragrance , Sorry Missed IT.. NEED TRY AG
by anonymous #1097991
Yes , Sent in my refund request.
It has been 3months since I returned the horrible disgusting scent I've ever smelled. I still have not received a refund. Instead of emailing me about ordering more of your scents......email me telling me when I am to receive my money!!!!!!!!!! What are you guys...Read more
...tried a fragrance, arrived all broken and destroyed (fragrance was a match), ...requested a refund or replacement...rec. immediate email that replacement was on the way... rec. replacement in reasonable time...excellent, with initial on bottle. I am in the process...Read more
I got my first fraudulent charge on my card after purchasing this wretched waste of time and money. The smell wasn't anything like the perfume I wanted, or like any nice perfume I've ever smelled. It was disgusting. They won't just send me the refund, they are being...Read more
These people are out to scam you. I ordered a reproduction of Zen what I got was vanilla extract. Anyone who thinks the "perfume" smells like the one they ordered has been wearing vanilla extract all this time. I have smelt better for $2.99 at the flee market. The...Read more
I truely believe this company is running a scam....The product I received in the mail was NOTHING like the cologne they claimed to be reproducing.....not remotely close to what I wanted....then when you ask for a refund they tell you they have invested $40....I felt...Read more
I ORDERED WHAT WAS SUPPOSED TO BE RALPH LAUREN ROMANCE INSTEAD I RECEIVED STINK TOILETTE WATER INSTEAD WANT MY MONEY BACK AND A REAL PERSON TO WHOM I CAN DEPEND ON TO GET THIS RETURN ON THE WAY GET ME RETURN AUTHORIZATION NUMBER OR WHATEVER IS NEEDED TO MAKE THIS...Read more
I received a package from this company, however, I did not order anything. There was no packing slip or invoice enclosed in the box, only a card with a picture of a family on it and inside it thanks you for your order. I had to go to their website to look up a phone...Read more
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