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2.9 Based on 25 reviews
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    • Matched my scent 5
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    • Not a match to original 4
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It has been 3months since I returned the horrible disgusting scent I've ever smelled. I still have not received a refund. Instead of emailing me about ordering more of your scents......email me telling me when I am to receive my money!!!!!!!!!! What are you guys thinking??????? I paid you through pay pal so in turn I had to send pay pal $69.99. So three months later I have not received the $69.99. I just wanted others to know how scentmasters... Read more

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...tried a fragrance, arrived all broken and destroyed (fragrance was a match), ...requested a refund or replacement...rec. immediate email that replacement was on the way... rec. replacement in reasonable time...excellent, with initial on bottle. I am in the process of a re-order...shop w/ Scent matchers. The packaging was better with the replacement. ...requested a name on the bottle which was correct and a nice touch. The email responses were... Read more

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I ordered scent from scent masters August 2016. It was the worst smell I have ever incountered!!! After mailing the nasty scent back to them inAugust......it is now the end of October 2016....TWO months later I have not been re-emburstedn I paid Pay pal and still waiting to receiving the $69.99. This has been a bad experience with no excuses.Send my money to me!!!

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I got my first fraudulent charge on my card after purchasing this wretched waste of time and money. The smell wasn't anything like the perfume I wanted, or like any nice perfume I've ever smelled. It was disgusting. They won't just send me the refund, they are being sketchy as ***. DO NOT PURCHASE, they gave my card number out but my bank shut down the charge. They could care less that you actually wanted a replica of your favorite perfume.... Read more

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So far this place just screams rip off to me! Place an order, got my stuff...that smells nothing like what I wanted ! I called their phone number from the website to be placed on hold for 10 minutes, just to be told I needed to contact them by email...and they'll seeeee what they maybe can do. Still waiting!

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I ordered Wild Musk Oil but when it came, it smelled NOTHING like it! AND I had an allergic reaction to it. I sent it back immediately but 3 months later i still haven't received credit for it! Extremely unhappy with this company!

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Last year I ordered a match for Coty Imprevu. What I got was nowhere near that scent and smelled more like Coty Muguet. Unfortunately I waited too long to send it back and the return process was not user friendly. I will never use this company again and would not recommend.

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These people are out to scam you. I ordered a reproduction of Zen what I got was vanilla extract. Anyone who thinks the "perfume" smells like the one they ordered has been wearing vanilla extract all this time. I have smelt better for $2.99 at the flee market. The people running this scam are not to be trusted and make it impossible to return. Wanting the product back 3wks later I still have no refund. I am glad to have the stuff out of my... Read more

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I truely believe this company is running a scam....The product I received in the mail was NOTHING like the cologne they claimed to be reproducing.....not remotely close to what I wanted....then when you ask for a refund they tell you they have invested $40....I felt guilty for asking for a full refund and consented to a partial refund of $35....Do you see how this works now.....They are counting on the majority of people to react the way I... Read more

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I ORDERED WHAT WAS SUPPOSED TO BE RALPH LAUREN ROMANCE INSTEAD I RECEIVED STINK TOILETTE WATER INSTEAD WANT MY MONEY BACK AND A REAL PERSON TO WHOM I CAN DEPEND ON TO GET THIS RETURN ON THE WAY GET ME RETURN AUTHORIZATION NUMBER OR WHATEVER IS NEEDED TO MAKE THIS TRANSACTION POSSIBLE MY TELEPHONE NUMBER IS 501-944-2741 MY EMAIL ADDRESS ISbeneagle 146@yahoo.com TERRIBLE! TERRIBLE!TERRIBLE! I WANT MY MONEY BACK NOW!STOP HIDING BRHIND THESE EMAIL... Read more

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