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I ordered KL, Karl Lagerfeld for women, a clean spicy scent. What I received is a heavy cloying floral scent that is just awful. I have scrubbed my wrists multiple times and can't get rid of the scent that is now giving me a headache. I have no idea what they used but...
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1.0
Product
I didn't like
  • Perfume aweful scent
  • Nasty scent i received
  • Not a match to original
#1112585 by anonymous
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I just received my order for Benandre by Ben Rickert, absolutely aweful, I'm really considering looking into reporting this company. But the Sad thing about it is look like everyone has been ripped off. need to start a class action are something, I'm really looking...
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1.0
I didn't like
  • Perfume aweful scent
#1100739 by anonymous
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I ordered a cologne just a little over a year ago. Received it a short time afterwards. The bottle had my name printed on it in black ink that smeared and rubbed off immediately upon removing it from the box. When I sprayed the product on my wrist, there was zero, as...
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1.5
Product
I didn't like
  • Product was a scam in that it had zero scent
#1092676 by anonymous
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Scentmatchers - Love love LOVE!!

Scentmatchers
by anonymous #1130811
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money
Website
I love my perfume!! They recreated Caesars Palace "Ferentina" for me. Oh my gosh!! I love it! It's closer than I ever dreamed it could be. I'm so happy! I've missed my favorite perfume....
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Scentmatchers - Wonderful!

Scentmatchers
by anonymous #1109650
I ordered a fragrance which my dad purchased for me for Christmas many years ago and am thrilled!!! The memories this brings back are so sweet!!! I love it!
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Scentmatchers - Exact Match!

Scentmatchers
by anonymous #1106565
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
They matched a men's cologne from the late 60's...Dante. I received it in a timely fashion, in a beautiful designer glass bottle. I could not be more happy that my "much younger" husband gets to wear this amazing scent! Worth every "scent" LOL
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Scentmatchers - Bobby Jones Review fragrance , Sorry Missed IT.. NEED TRY AG

Scentmatchers
by anonymous #1097991
3.3
Details
Advertised vs Delivered
Diversity of Products or Services
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Value for money
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Yes , Sent in my refund request.
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The bottle of colored water I received was absolutely scentless, and I paid these ***-artists $60+ shipping thinking that I would be able to give my wife a scent that she had used when we got married almost 50 years ago. It was listed by this shyster company, but the...
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1.5
Product
I didn't like
  • Product was a scam in that it had zero scent
#1059997 by Chuck_2017
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This is a copy of mycomplaint to Scentmatchers: Purchase Date: 2/23/2017 10:13:06 AM GMT Store: Scent Matchers Order ID: BQ0PXxxxxxx I was so disappointed to receive my "matched" scent from your company. I asked for Gucci No 3 and I understood it may not be exact. It...
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Anonymous
Vicki Sloan

I ordered a rendition of Intrique by Mary Kaye and was so excited to receive it. What I got was a floral, heady fragrance that made me sneeze and was almost impossible to get ...

1.3
Product
#1026090 by anonymous
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It took 3 weeks to recieve the cologne i paid for. It was a brand and scent they did not have listed. When it was still around it only cost at most $5, but i loved the smell so much id do anything to get it. They said 2 weeks to recreate the new smell from scratch....
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2.1
Product
#1009308 by anonymous
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I love Givenchy Organza Indecence and was promised a scent match, nothing could be further from the truth. The perfume I purchased smelled nothing like the scent I ordered and it felt sticky on my skin. Pretty gross actually. I will say when I wrote them and complained...
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2.0
Product
I liked
  • Getting a prompt refund
I didn't like
  • Nasty scent and sticky substance
#982649 by dottied
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It has been 3months since I returned the horrible disgusting scent I've ever smelled. I still have not received a refund. Instead of emailing me about ordering more of your scents......email me telling me when I am to receive my money!!!!!!!!!! What are you guys...
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Scentmatchers Stanley, North Carolina
#951868 by anonymous
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...tried a fragrance, arrived all broken and destroyed (fragrance was a match), ...requested a refund or replacement...rec. immediate email that replacement was on the way... rec. replacement in reasonable time...excellent, with initial on bottle. I am in the process...
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4.9
I liked
  • Secure pay site
  • Willingness to satisfy
  • Positive attitude
#950287 by user15367619
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Contact Scentmatchers

Mailing Address:
Scentmatchers.com
10417 Fribourg Drive
Reed City, MI 49677
Phone:
(800) 859-9878
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I got my first fraudulent charge on my card after purchasing this wretched waste of time and money. The smell wasn't anything like the perfume I wanted, or like any nice perfume I've ever smelled. It was disgusting. They won't just send me the refund, they are being...
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Anonymous
Anonymous

They are making huge claims that they can match a high quality cologne. I'm glad I read your review. I thought this may be a scam. Thanks.

1.0
Product
I didn't like
  • Nasty scent i received
  • Scent i recieved
  • Not a match to original
#907461 by Hatreadbook
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