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I just received my order for Benandre by Ben Rickert, absolutely aweful, I'm really considering looking into reporting this company. But the Sad thing about it is look like everyone has been ripped off. need to start a class action are something, I'm really looking...
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1.0
I didn't like
  • Perfume aweful scent
#1100739 by anonymous
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I ordered a cologne just a little over a year ago. Received it a short time afterwards. The bottle had my name printed on it in black ink that smeared and rubbed off immediately upon removing it from the box. When I sprayed the product on my wrist, there was zero, as...
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1.5
Product
I didn't like
  • Product was a scam in that it had zero scent
#1092676 by anonymous
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The bottle of colored water I received was absolutely scentless, and I paid these ***-artists $60+ shipping thinking that I would be able to give my wife a scent that she had used when we got married almost 50 years ago. It was listed by this shyster company, but the...
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1.5
Product
I didn't like
  • Product was a scam in that it had zero scent
#1059997 by Chuck_2017
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Scentmatchers - Bobby Jones Review fragrance , Sorry Missed IT.. NEED TRY AG

Scentmatchers
by anonymous #1097991
3.3
Details
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
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Value for money
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Yes , Sent in my refund request.
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Scentmatchers - Long lasting

Scentmatchers
by anonymous #1093203
2.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
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Value for money
Website
I ordered aproximately 5 bottles,of different scents at different times and the matches were marginal but the major problem was the scent get lost immediatly after the spray on, no staying power? Why is this? Can it be corrected? I recently ordered Stella Macartney two pionny, i have the orriginal scent as well im hoping we have a match, and have staying power as well. Yours truly One last chance
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Perfume Review

Scentmatchers
by anonymous #940651
I ordered scent from scent masters August 2016. It was the worst smell I have ever incountered!!! After mailing the nasty scent back to them inAugust......it is now the end of October 2016....TWO months later I have not been re-emburstedn I paid Pay pal and still waiting to receiving the $69.99. This has been a bad experience with no excuses.Send my money to me!!!
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Does It Even Matter Review

Scentmatchers
by anonymous #905115
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
So far this place just screams rip off to me! Place an order, got my stuff...that smells nothing like what I wanted ! I called their phone number from the website to be placed on hold for 10 minutes, just to be told I needed to contact them by email...and they'll seeeee what they maybe can do. Still waiting!
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This is a copy of mycomplaint to Scentmatchers: Purchase Date: 2/23/2017 10:13:06 AM GMT Store: Scent Matchers Order ID: BQ0PXxxxxxx I was so disappointed to receive my "matched" scent from your company. I asked for Gucci No 3 and I understood it may not be exact. It...
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1.3
Product
#1026090 by anonymous
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It took 3 weeks to recieve the cologne i paid for. It was a brand and scent they did not have listed. When it was still around it only cost at most $5, but i loved the smell so much id do anything to get it. They said 2 weeks to recreate the new smell from scratch....
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2.1
Product
#1009308 by anonymous
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I love Givenchy Organza Indecence and was promised a scent match, nothing could be further from the truth. The perfume I purchased smelled nothing like the scent I ordered and it felt sticky on my skin. Pretty gross actually. I will say when I wrote them and complained...
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2.0
Product
I liked
  • Getting a prompt refund
I didn't like
  • Nasty scent and sticky substance
#982649 by dottied
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It has been 3months since I returned the horrible disgusting scent I've ever smelled. I still have not received a refund. Instead of emailing me about ordering more of your scents......email me telling me when I am to receive my money!!!!!!!!!! What are you guys...
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Scentmatchers Stanley, North Carolina
#951868 by anonymous
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...tried a fragrance, arrived all broken and destroyed (fragrance was a match), ...requested a refund or replacement...rec. immediate email that replacement was on the way... rec. replacement in reasonable time...excellent, with initial on bottle. I am in the process...
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4.9
I liked
  • Quick service
  • Willingness to satisfy
  • Secure pay site
#950287 by user15367619
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I got my first fraudulent charge on my card after purchasing this wretched waste of time and money. The smell wasn't anything like the perfume I wanted, or like any nice perfume I've ever smelled. It was disgusting. They won't just send me the refund, they are being...
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Anonymous
Anonymous

They are making huge claims that they can match a high quality cologne. I'm glad I read your review. I thought this may be a scam. Thanks.

1.0
Product
I didn't like
  • Nasty scent i received
  • Poor customer service return
  • Scent i recieved
#907461 by Hatreadbook
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Scentmatchers big scam

These people are out to scam you. I ordered a reproduction of Zen what I got was vanilla extract. Anyone who thinks the "perfume" smells like the one they ordered has been wearing vanilla extract all this time. I have smelt better for $2.99 at the flee market. The...
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1.0
Product
#875773 by anonymous
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