Submit ›
3.1 Based on 14 reviews
Respond to your
customers
  • Customers like
    • Willingness to satisfy 3
    • Matched my scent 3
    • Secure pay site 2
  • Customers don't like
    • Not a match to original 2
    • Nasty scent i received 2
    • Scent i recieved 1
Advanced
search
loading...
More Less

I just received my personalized ( so called ) bottle of my discontinued favorite perfume .Le Feu D'Issey . Le Few D'Issey was a very fresh and totally unique fragrance , very green , lots of bergamot and bulgarian rose . The nice bottle that arrived with my m=name on it smelled nothing like my old favorite . It actually smelled like stale , old , cheap drug store perfume from the 1960 ies . I... Read more

Was this review helpful? 0 0

The perfume I received from Scentmatchers not only didn't smell anything even remotely close to what I was trying to duplicate, but it actually smelled bad. I don't even want to ask a friend if they want it, it smells that bad. I wouldn't advise trying this company, unless you are willing to try the refund process. Don't ask for it as a gift. Don't give it as a gift. If you must, buy it for... Read more

Was this review helpful? 0 0

My fiancée and I cannot believe how awful this perfume is that we received from Scentmatchers. He was trying to surprise me with a scent I love that was a limited edition at Anthropologie (Chant du Bois by Le Labo fragrances.) What we received is something that smells like the antithesis of the perfume I love. Actually, it's probably the antithesis of any perfume that anyone under the age of 90... Read more

Was this review helpful? 0 0

Ordered Avatar by city received an old church lady perfume without a vague resemblance of the correct fragrance or even a man's cologne. So 8f you're going for your grandma's purse as a cologne go for it. Add comment

I received a purfume and it had no scent and they wont answer there phone Add comment

My initial order was satisfactory; I wore the requested fragrance so long ago (40 yrs. or so) I couldn't really tell if it was exactly the same or not, I felt the original Civet was a little more earthy, but I was still happy with whatever it was you recreated, so when I was almost out I reordered. Well, the second did not smell like my initial fragrance order, it was different, (I know because... Read more

Was this review helpful? 0 0

Although the website states it matches scents from obtained samples, the cologne I received smelled nothing like the original. I actually had to throw it away because it was rather offensive smelling. To the companies credit, they did suggest a 50% refund, claiming that was their cost to manufacture and ship the cologne, or they would refund the total price if I wished. They also stressed that... Read more

Was this review helpful? 0 0

My signature fragrance all through college was mary chess heliotrope. When I came across Scentmatchers I was thrilled. So I took a chance and ordered. However, I am really disappointed as your heliotrope is nothing like the original. The original was a cross between Cotten candy and Johnson's baby powder. This new heliotrope is too strong and overwhelming and has an off smell. It actually makes... Read more

Was this review helpful? 0 0

Ordered new west perfume. recieved something along the lines of toilet water. Add comment

The fragrance was nice, however it in no way resembled the original fragrance of cashmere bouqet talk of yesteryear, I was sorely disappointed. Add comment

Had an experience with Scentmatchers?

Did not find what you were looking for?
 
×
You are reading about Scentmatchers.
Filing a new complaint about
×