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  • Customers like
    • Matched my scent3
    • Willingness to satisfy2
  • Customers don't like
    • Nasty scent i received2

  • 1 day ago
  • Cosmetics and Toiletries
  • Latonia, Kentucky
  • 1

i had difficulty with my atomizer...it wouldn't spray. i wrote them an e-mail just so they would be aware of the situation. they replied immediately saying they would send me a new one. within a few days, i had the new one in my hand and a BIG SMILE on my face! :) i am very happy but i can't think of 40 more words...i think 100 is too lengthy and requires me to think up filler. i still need 20... Read more

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  • Jul 20
  • Cosmetics and Toiletries
  • Las Cruces, New Mexico
  • Magnifique By Lancome
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

I ordered a perfume called Magnifique. When ordering, it showed a bottle of Magnifique . The order I received is not Magnifique, it is a fake. I cannot get a phone number to call and see about getting a refund and sending back the fake perfume. The perfume that was ent smells nothing like Magnifique and the bottle is not a Magnifique bottle. After I received it I managed to find a phone number to... Read more

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  • Jul 12
  • Cosmetics and Toiletries
  • Las Vegas, Nevada
  • Escada Into The Blue
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

Received a strong old lady perfume. I ordered a light scent called into the blue. By Escada. They must have just put 20 of their worst smells together and shipped it out. I'm am so disappointed I can cry. Especially because it is very hard to find. Impossible I guess. Read more

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Hi my name is maimouna sultan I make order since June 22nd I never receive my order wy please let me know Add comment

  • May 23
  • Cosmetics and Toiletries
  • Eureka, California
  • Positive Experience
  • 130
  • REVIEW RATING 4/5

I've spent the past 7 years searching for a fragrance I'd love as much as Mary Kay's discontinued Acapela with no success. Then I found this site. My order arrived today and it is wonderful! They got it right and I have my favorite fragrance back! They have my business forever! If you are missing a discontinued fragrance, give them a try. It was quick and easy to order and I am thrilled... Read more

Was this review helpful? 1 1

  • May 12
  • Cosmetics and Toiletries
  • Fond Du Lac, Wisconsin
  • Positive Experience
  • 79
  • REVIEW RATING 4/5

Scentmatchers tried to match an old men's cologne for me from the 1950's (Russian Leather) which was not on their list. The scent they sent to me was not correct so I asked if they would simply replace it with another cologne that I also wanted (Faberge Aphrodisia) which they already had on their list. They promptly prepared and sent it. I couldn't be happier. It is a GREAT cologne and is what I... Read more

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  • May 07
  • Cosmetics and Toiletries
  • Helmut Lang Cuiron
  • 98
  • REVIEW RATING 3/5

I ordered Helmut Lang Cuiron. Two weeks later, I opened the package that came. Other than being in a glass bottle, their fragrance had not one trace of Cuiron. It smelled like what a child would buy his mother in a drugstore. A very old drugstore. Do yourself a favor and do not waste your money. I found them on ebay, but they sell through their own site. So you can't leave any feedback on ebay.... Read more

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Not only did Scent Marchers not provide the promised merchandise, they lied to my bank about receiving my returned package. This company I'd a FRAUD! Add comment

  • Apr 27
  • Cosmetics and Toiletries
  • Lotion
  • 50
  • REVIEW RATING 3/5

I opened the bottle & The smell made me want to throw up it was nothing close to the smell sinful I had wanted I also ordered lotion to match that a little smell too it but it still wasn't the right scent I had ordered. It was just all around was a bad order I will not be ordering from or recommend this company it will be my first & last time ordering from scentmatchers. Was a waste my... Read more

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  • Apr 21
  • Cosmetics and Toiletries
  • Mckinney, Texas
  • Perfume
  • 1
  • 1
  • 52
  • REVIEW RATING 4/5

Ordered and paid for "N-M" perfume, the lovely Neiman-Marcus scent of the 50's and 60's. What has arrived is not even close...it is so HARSH it makes me sick. I've tried to reach them by phone at the number on their web page but it always goes to a machine that says no one is available, and hangs up. I am returning both bottles to the Beverly Hills address although the address on the package I... Read more

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